How To Get Tested for COVID-19

Testing for Current Infection or Previous Exposure

We Are Here to Serve You

TrustCare remains committed to our communities during the COVID-19 pandemic, offering COVID-19 testing seven days a week via walk-in at our urgent care clinics as well as via appointment at our new COVID-19 Testing Clinic. 

TrustCare COVID-19 Testing Clinic

1067 Highland Colony Pkwy, Suite G, Ridgeland, MS

  • By Appointment: Yes
  • Results Turn Around Time: Next Day
  • Cash or Credit Card Only: Yes
  • Student Pricing: Yes
  • Nasal Swab Test: Yes
  • Antibody Blood Test: Yes
  • Open Seven Days a Week: No (open M-F)
  • Provide Urgent Care Services: No

TrustCare Urgent Care Clinics

multiple locations in Mississippi and Alabama

  • By Appointment: No
  • Results Turn Around Time: Same Day or Next Day
  • Cash or Credit Card Only: No
  • Student Pricing: No
  • Nasal Swab Test: Yes
  • Antibody Blood Test: Yes
  • Open Seven Days a Week: Yes
  • Provide Urgent Care Services: Yes

Pricing

The TrustCare COVID-19 Testing Clinic accepts cash or credit card only; the swab test is $165 while the antibody blood test is $100. Student pricing is also available at the TrustCare COVID-19 Testing Clinic only: the swab test is $125 while the antibody blood test is $75. Student IDs are required.

All TrustCare urgent care clinics accept insurance but you may also cash pay for COVID-19 testing. The rapid swab test is $185 cash pay, or co-pay with insurance. The rapid antibody blood test is $160 cash pay, or co-pay with insurance.

COVID-19 Testing Clinic:

Hours of Operation: Mon-Fri, 8:00 AM - 5:00 PM // Sat-Sun: Closed

Ridgeland: 1067 Highland Colony Parkway, Suite G, Ridgeland, MS 39157
(in the former TrustCare Heart Clinic)

Request an Appointment

Urgent Care Clinics Locations:

Hours of Operation: Mon-Fri, 8:00 AM - 8:00 PM // Sat: 9:00 AM - 5:00 PM // Sun: 1:00 PM - 7:00 PM

Mississippi:

Brandon: 1645 W. Government St., Suite F, Brandon, MS 39042
Clinton: 601 Highway 80 Clinton, MS, Clinton, MS 39056
Flowood: 1710 Old Fannin Road, Flowood, MS 39232
Hattiesburg: 6176 US Highway 98, Hattiesburg, MS 39402
Jackson: 4880 I-55 Frontage Road North, Jackson, MS 39211
Ridgeland: 1051 Highland Colony Parkway, Suite E, Ridgeland, MS 39157
Ridgeland: 786 Lake Harbour Drive, Ridgeland, MS 39157

Alabama:

Birmingham: 1337 Montclair Road, Birmingham, AL 35210

Frequently Asked Questions

COVID-19 Testing

What are the symptoms of COVID-19?

People with COVID-19 have had a wide range of symptoms reported—ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have COVID-19:

Fever or chills
Cough
Shortness of breath or difficulty breathing
Fatigue
Muscle or body aches
Headache
New loss of taste or smell
Sore throat
Congestion or runny nose
Nausea or vomiting
Diarrhea

What’s the difference between the swab test and antibody blood test?

Rapid Swab Test at our Urgent Care Clinics: The Sofia 2 SARS FIA is an antigen test performed with a swab of your nasal passages to determine if you currently have an active COVID-19 infection. Tests are run at our in-clinic lab and results are same day or next day.

Swab Test at our COVID-19 Testing Clinic: The nasopharyngeal swab is a molecular RT-PCR test performed with a deep swab of your nasal passages to determine if you currently have an active COVID-19 infection. Tests are sent to a local lab and results are next day.

Rapid Antibody Blood Test at our Urgent Care Clinics and COVID-19 Testing Clinic: The Healgen COVID-19 IgG/IgM Rapid Test is a point-of-care test approved by U.S. FDA Emergency Use Authorization (EUA) that qualitatively detects and differentiates IgM and IgG antibodies against SARS-CoV-2 in blood. (Positive results indicate a current, recent or prior infection. There can be false positives and false negatives). Results are provided during your visit.

I’ve been exposed to COVID-19. Which test should I get?

You and your provider can discuss which test is best for you during your visit. If you are unsure when scheduling online for the COVID-19 Testing Clinic, choose the one you think is best and then discuss with your provider when you come in. You can change your test choice based on your provider’s recommendation.

Do you offer drive-up testing for COVID-19? What’s the process for being tested?

We do not offer drive-up testing. At our urgent care clinics, you can walk in to have your name put on the waiting list and then wait in your car. You will be called when it is your turn to go directly to a room. If you are symptomatic or high risk, you can choose to be swabbed in your car. Please let the front desk know this is your preference when you come in to put your name on the waiting list. At our COVID-19 Testing Clinic, please indicate you would like to be swabbed in your car in the notes section of the online check-in process.

Do you accept appointments?

Yes, the TrustCare COVID-19 Testing Clinic accepts online appointments. Payments at that clinic must be received via cash or credit card. Our urgent care clinics are walk-in only. You can walk in at your convenience.

Where can I get tested?

All TrustCare clinics offer testing. You can schedule an appointment for the TrustCare COVID-19 Testing Clinic. We are located in the former TrustCare Heart Clinic at 1067 Highland Colony Pkwy, Suite G, Ridgeland, MS.

Or, you can walk in to any TrustCare urgent care clinic for testing with no appointment. Our eight locations are listed here.

Do I need a doctor’s referral to be tested for COVID-19?

No, anyone can be tested.

COVID-19 Testing: Insurance, Cost, and Billing

How much does COVID-19 testing cost?

The TrustCare COVID-19 Testing Clinic accepts cash or credit card only; the swab test is $165 while the antibody blood test is $100. Student pricing is also available at the TrustCare COVID-19 Testing Clinic only: the swab test is $125 while the antibody blood test is $75. Student IDs are required.

Testing at our urgent care clinics will be filed to insurance and you will be responsible for your copay. If you would like to self pay at our urgent care locations, the cost is $185 for the COVID swab and $160 for the antibody.

What insurance providers do you accept?

The TrustCare COVID-19 Testing Clinic accepts cash or credit card only. All TrustCare urgent care clinics accept insurance, but you may also cash pay for COVID-19 testing. The rapid swab test is $185 cash pay, or co-pay with insurance. The rapid antibody blood test is $160 cash pay, or co-pay with insurance. We currently accept the following insurances:

Aetna
Allwell
Blue Cross Blue Shield
CareCredit
Cigna
First Choice
Harmony Health
Humana
Medicare
Tricare
United Healthcare
Wellcare

COVID-19 Results

How soon can I get my results?

When tested at one of our urgent care locations, results are posted to your patient portal same day or next day. When tested at our COVID-19 Testing Clinic, results are posted to your patient portal next day.

How do I access my results?

All results will be uploaded to the Patient Portal as they come in. Make sure to provide the correct email during registration. You will receive an email with a link to register for the portal. You can access the portal here.

Will you send results to my employer?

No. We will only give your results to you or your legal guardian with your permission. However, you will be able to print your results from your patient portal to give to your employer.

What do my swab results mean for me?

If you test positive for COVID-19, follow the steps below to care for yourself and to help protect other people in your home and community:

Stay home. Most people with COVID-19 have mild illness and can recover at home without medical care. Do not leave your home, except to get medical care. Do not visit public areas.

Take care of yourself. Get rest and stay hydrated. Take over-the-counter medicines, such as acetaminophen, to help you feel better.

Stay in touch with your doctor. Call before you get medical care. Be sure to get care if you have trouble breathing, or have any other emergency warning signs, or if you think it is an emergency.

Avoid public transportation, ride-sharing, or taxis.

As much as possible, stay in a specific room and away from other people and pets in your home. If possible, you should use a separate bathroom. If you need to be around other people or animals in or outside of the home, wear a mask.

Monitor your symptoms. Follow care instructions from your healthcare provider and local health department. Your local health authorities may give instructions on checking your symptoms and reporting information.

If you test negative for COVID-19, you probably were not infected at the time your sample was collected. However, that does not mean you will not get sick. The test result only means that you did not have COVID-19 at the time of testing. You might test negative if the sample was collected early in your infection and test positive later during your illness. You could also be exposed to COVID-19 after the test and get infected then. This means you could still spread the virus. If you develop symptoms later, you might need another test to determine if you are infected with the virus that causes COVID-19.

What do my antibody results mean for me?

A positive test result shows you might have antibodies from an infection with the virus that causes COVID-19. However, there is a chance a positive result means that you have antibodies from an infection with a virus from the same family of viruses (called coronaviruses), such as the one that causes the common cold.

Having antibodies to the virus that causes COVID-19 might provide protection from getting infected with the virus again. If it does, we do not know how much protection the antibodies might provide or how long this protection might last.

You should continue to protect yourself and others since you could get infected with the virus again.

If I already tested positive, how soon can I be tested again?

These are the recommendations of the CDC:

I think or know I had COVID-19, and I had symptoms.

You can be around others after:

  • 10 days since symptoms first appeared and
  • 24 hours with no fever without the use of fever-reducing medications and
  • Other symptoms of COVID-19 are improving*

*Loss of taste and smell may persist for weeks or months after recovery and need not delay the end of isolation

Most people do not require testing to decide when they can be around others; however, if your healthcare provider recommends testing, they will let you know when you can resume being around others based on your test results.

Note that these recommendations do not apply to persons with severe COVID-19 or with severely weakened immune systems (immunocompromised). These persons should follow the guidance below for “I was severely ill with COVID-19 or have a severely weakened immune system (immunocompromised) due to a health condition or medication. When can I be around others?”

I tested positive for COVID-19 but had no symptoms.

If you continue to have no symptoms, you can be with others after 10 days have passed since you had a positive viral test for COVID-19. Most people do not require testing to decide when they can be around others; however, if your healthcare provider recommends testing, they will let you know when you can resume being around others based on your test results.

If you develop symptoms after testing positive, follow the guidance above for “I think or know I had COVID-19, and I had symptoms.”

General

I have an illness or injury not related to COVID-19. Can I still visit TrustCare for treatment?

Yes. You can be seen at any TrustCare urgent care location for illnesses or injuries not related to COVID-19.

What days are you open and what are your hours?

The TrustCare COVID-19 Testing Clinic is open Monday through Friday from 9:00 AM - 5:00 PM, closed on Saturday and Sunday.

All TrustCare urgent care clinics are open Monday through Friday from 8:00 AM – 8:00 PM, Saturday from 9:00 am - 5:00 PM, and Sunday from 1:00 PM - 7:00 PM.


Return-to-Work COVID-19 Testing Solutions for Employers

TrustCare is here to support your employees and the community return to work safely and quickly. Let us help you reduce COVID-19 transmission among employees and maintain a healthy work environment.

Contact Us to Learn More